Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you:

• Register for an account: Name, email address, password
• Complete your profile: Age group, crypto experience level
• Contact us: Email communications and support requests
• Download resources: Name and email for lead magnets
• Make purchases: Payment information (processed securely by third parties)

1.2 Information We Collect Automatically

Data Type	What We Collect	Purpose
Usage Data	Pages visited, time spent, features used	Improve user experience
Device Information	Browser type, operating system, IP address	Technical support and security
Learning Progress	Videos watched, games played, quiz scores	Personalize education path
Cookies & Tracking	Website preferences, login status	Functionality and analytics

2. Third-Party Tracking and Analytics

2.1 Facebook Pixel

We use Facebook Pixel to:

• Track website conversions and user behavior
• Create custom audiences for advertising
• Measure the effectiveness of our marketing campaigns
• Provide personalized content and ads

Opt-out: You can control Facebook tracking through your Facebook ad preferences.

2.2 LinkedIn Insight Tag

We use LinkedIn Insight Tag (Partner ID: 7849098) to:

• Track conversions from LinkedIn advertising
• Analyze website demographics
• Retarget LinkedIn users with relevant content

Opt-out: You can control LinkedIn tracking through your LinkedIn privacy settings.

2.3 Firebase/Google Analytics

We use Google's Firebase for:

• User authentication and account management
• Database storage of user progress
• Website analytics and performance monitoring

3. How We Use Your Information

We use your information to:

• Provide our service: Account management, progress tracking, content delivery
• Improve our platform: Analyze usage patterns, fix bugs, develop new features
• Communicate with you: Course updates, newsletters, support responses
• Personalize your experience: Recommend content based on your level and interests
• Marketing and advertising: Send relevant educational content and promotional materials
• Security and fraud prevention: Protect your account and our service
• Legal compliance: Meet regulatory requirements and respond to legal requests

4. Information Sharing and Disclosure

4.1 We Do NOT Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for monetary gain.

4.2 We May Share Information With:

• Service Providers: Companies that help us operate our platform (hosting, email, payment processing)
• Analytics Partners: Facebook, LinkedIn, Google for tracking and advertising (as described above)
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement security measures to protect your information:

• Encrypted data transmission (SSL/TLS)
• Secure password storage (hashed and salted)
• Regular security audits and updates
• Access controls and employee training
• Secure cloud infrastructure (Firebase/Google Cloud)

Note: No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Account Management

• Access: View and download your personal information
• Update: Correct or update your account information
• Delete: Request deletion of your account and data

6.2 Marketing Communications

• Unsubscribe: Use the unsubscribe link in any email
• Preferences: Update your communication preferences in your account

6.3 Tracking and Cookies

• Browser Settings: Disable cookies through your browser
• Opt-out Tools: Use Facebook and LinkedIn opt-out options
• Do Not Track: We honor browser "Do Not Track" signals

7. Data Retention

We retain your information:

• Account Data: As long as your account is active
• Learning Progress: For the lifetime of your account
• Marketing Data: Until you unsubscribe or request deletion
• Legal Requirements: As required by applicable laws

After account deletion, we may retain anonymized data for analytics and improvement purposes.

8. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. California Privacy Rights (CCPA)

California residents have the right to:

• Know what personal information we collect and how it's used
• Delete personal information we have collected
• Opt-out of the sale of personal information (we don't sell data)
• Non-discrimination for exercising these rights

11. European Privacy Rights (GDPR)

If you're in the EU, you have additional rights under GDPR:

• Right to access, rectify, or erase your data
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with supervisory authorities

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Sending an email notification to registered users
• Displaying a notice on our website

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

General Contact: basiccryptolearning@gmail.com
Support: jordon@basiccryptolearning.com
Website: BasicCryptoLearning.com